Sherry Mattix
Location: Wichita, Kansas
Languages: English
Customer Service Specialist
I am a highly motivated, well organized individual. I pride myself on being responsible and punctual. I have a very optimistic and outgoing personality. My friendly attitude and variety of skills allow me to easily adapt to new situations.
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Expertise
Customer-Service
I have 10 years of experience with customer service. I have not had a single job that has not required this as the main job description.
Typing
I can type up to 90 WPM.
Computers
I consider myself very proficient in doing anything on a computer that needs to be done.
Work
Customer Service Rep
U-Haul
Wichita
June 1, 2016 -
July 1, 2016
At U-Haul I assisted customers over the phone with making reservations as well as handling other needs they might have.
Commercial/Residential Accounts Creationist
Protection 1
December 1, 2014 -
March 1, 2016
I originally started in the monitoring department calling customers when their home and business alarms went off and called the police or fire department if it was needed. I was promoted to another department where I worked with our techs from the company to install and bring systems online while still doing monitoring and customer service as back up.I dealt a lot with programming radios, working with police, fire and ambulance rescue while talking to customers in extreme times of need.
High Stakes Card Dealer
Kansas Star Casino
October 1, 2011 -
March 1, 2012
At Kansas Star Casino I went through their training program to become a Blackjack dealer and I quickly picked up every game offered here. I was moved to the high stakes tables after showing outstanding performance, customer service, and being trustworthy enough to handle the high amounts of money. I was also the dealer that would collect the tips from the end of the night with a security guard.