Location: Springfield, Illinois
Languages: English , Spanish
I am passionate about answering questions and helping people out!
Hello, my name is Jaclyn and I am currently a customer service representative with one of the largest insurance companies in the United States. I've worked in customer service for 10 years. My true passion is helping others. I enjoy solving problems and giving advice.
I was an English major in college and have a strong love for...
Customer Service Advocate II
Blue Cross Blue Shield
February 1, 2014 -
I provide answers for any and all questions from my callers. I provide benefit quotes, check for predetermination requirements, adjust claims, provider claim status, verify claims processing, set up preauthorization for inpatient stays, and various other tasks assigned to me.