Nicole Mabbayad

Location: Philippines

Languages: English

Expertise

Makeup

i love buying make ups and also would love to answer your questions about make ups.

Telecommunications

I have worked for AT&T Uverse and VERIZON prepaid and been in with the telecommunications industry for 3 years

Beauty-Products

I had worked for Guthy Renker handling different kinds of beauty products from WEN hair care, Proactive, Sheer Cover, Meaningful Beauty, IT Cosmetic , Crepe Erase and would love to answer your questions.

Work

Customer Care Representative

Verizon Communications

September 1, 2016 -
Handling inbound cancellation calls for existing customer for a certain company. Attempting to save customer's account by providing options for customer.

Technical support and Trainer

AT&T uverse

May 1, 2015 - September 1, 2016
TECH SUPPORT: Handling inbound calls to help customer troubleshoot their services for Internet, Television and Homephone. Provide excellent customer service while helping customer resolve their issue. TRAINER: Managed couple of classes with their immersion or call certification. Facilitate Up Training or Learning Solution courses for the both production and Newly hired.

Retention Specialist

Guthy Renker

October 1, 2014 - May 1, 2015
Handling inbound calls for prepaid customer and help activate their phone or transfer services to a different phone or provider also process troubleshooting steps to customer who are having problems with their phone.

Education

College

STI College
2014