Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.

Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assesstment, meeting quality standards for services, and evaluation of customer satisfaction.

Management Information System & Call Center
Marikina
April 16, 2015 - June 25, 2015

• answering phone calls
• monitoring
• data encoder

Raffco Int’l Corporation Inc. Plains & Prints
Quezon City
October 15, 2011 - April 21, 2012

• watch your competitors and the products they are offering
• meet sales targets
• report sales trends to your employer
• facilitate the inventory records
• maintain clean and orderly checkout areas.

Peoplescope Specialist Inc. Jag Jeans
Quezon City
December 5, 2010 - July 23, 2011

• advise customers about delivery schedules and after-sales service
• go to conferences and seminars and keeping up with industry trends
• meet sales targets
• understand your customers’ needs
• create monthly reports and daily inventory
• maintain clean and orderly checkout areas.
• resolve customer complaints.
• record orders and sending details to the sales office

Central Colleges of the Philippines
2016