Is a Tax preparer responsible for getting your refund from the IRS
Absolutely not! In fact the IRS won’t talk to us without a POA on file, even if we are listed as the third-party designee. If there is a problem with your return it will come up with further instructions. If the refund was issued, but you didn’t receive it, there’s a form to be filled out and sent for them to trace it to see if it can be reissued. Takes a while for that to happen if that’s the case.
