What are some free helpdesk and customer service software
HelpraceĀ (http://helprace.com) is a great alternative.
The free plan is the most generous in the industry that I’ve seen. Even with a basic plan, you get the ability to:
- prioritize ideas, questions and praise (and act on them),
- provide instant answers using Helprace search and self-service
- solve every customer issue using a simple help desk ticketing system.
It’s truly an amazing solution. No need to gouge out your eyes when looking at the pricing page of Zendesk or GetSatisfaction š