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A customer has an Open Value agreement that is due for renewal. Can they opt out of the agreement?

April 26, 2017Agreement customer opt renewal value

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A customer has an Open Value agreement that is due for renewal. Can they opt out of the agreement?

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If they do not wish to renew the agreement before the 3 year term has ended, then they need to de-install the software. There is no buy-out option available before the end date of an agreement.