Actually, I never really understood that suspend menu, what is it?

0
Posted

Actually, I never really understood that suspend menu, what is it?

0

Suspended claims are those claims that we detect have questionable (or missing) data. The data on your claim doesn’t look exactly the way the payor has directed us to accept it. We suspend instead of reject, to give you a second chance to fix the claim. (We hope you will then make the corresponding change in your management software.) Once suspended claims have been accurately fixed, they will forward to the payor. Do not resend the claim(s) from your practice management software unless requested. However, it you delete the suspended claim it is up to you to perform the resubmit.

Related Questions