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After I placed my order online I was not given the phonecard instantly, why? What is an order error?

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After I placed my order online I was not given the phonecard instantly, why? What is an order error?

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At PhoneShark.comĀ® we try hard to prevent fraud. If the billing information you gave us does not match the information on the payment method you used, your order will be shortly declined. To ensure a speedy transaction use your correct billing information when you create My Billing Account. You will be shown the reason for order failure should the order fail. If your billing information does not match exactly (including street address), the transaction will be denied.

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