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After I purchase Calibre xRC, can I rely on technical support?

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After I purchase Calibre xRC, can I rely on technical support?

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A. We are committed to making you successful with Calibre xRC. So we provide first-rate technical support both before the sale, helping you evaluate Calibre xRC in your design environment, and after the sale, helping to resolve any problems that might come up. Our award-winning* support team includes extraction-savvy application and support engineers in our regional offices, in our Calibre xRC product group, and in our technical support center. And if you use Calibre LVS with Calibre xRC, one call to Mentor Graphics will get you support for either tool. This is another benefit of using a single-tool verification-extraction flow. *Mentor Graphics’ customer support team has won the prestigious STAR (Software Technical Assistance Recognition) Award from the Software Support Professional Association for the fifth time in ten years.

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