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After the cartridge is inserted into the printer, why does the printer not recognise the cartridge?

April 26, 2017cartridge inserted printer recognise

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After the cartridge is inserted into the printer, why does the printer not recognise the cartridge?

1 Answer

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• Double check if you have bought the right cartridge for your printer. • Take the cartridge out, wait for a few seconds, and reinstall it again. • Use a dry cloth or paper tissue to clean the chip and reinstall it.