After the metering system has been installed, what steps does Guardian take to ensure a successful transition to monthly utility cost recovery?

0
Posted

After the metering system has been installed, what steps does Guardian take to ensure a successful transition to monthly utility cost recovery?

0

Attention to detail is the single most important requirement in the implementation of a successful monthly billing program. Our account set-up representatives will coordinate the initial collection of all property data needed to establish individual account records and management documents. A Guardian rate analyst will contact the local utility to obtain rate data and billing requirements so that we can develop a rate structure for your property. The rate analyst’s primary goal is to be able to replicate the master utility charges through aggregation of the individual submetering charges. This confirms that we understand the local utility rate and also ensures that our billing practices comply with various state requirements. On an ongoing basis we monitor all rates in the jurisdictions in which we do business and adjust our billing rates accordingly. New owners and managers receive our Utility Submetering Reference Guide that is our basic document for management training. Guardian tra

Related Questions