Are attendee substitutions permitted?
Substitutions will be permitted only if you are substituting your registration with someone from the same company. There is no fee for name-change substitutions, as long as no payment information is changed. A $150.00 administrative fee will apply to any substitutions requiring updates to payment information. You must submit substitution requests in writing on a substitution form, and fax the form to +1 413 653-9014. Written substitution requests on company letterhead will also be accepted on-site. Registration substitutions will not automatically update your hotel reservation. Before Monday, April 27, 2009, all hotel modifications or cancellations must be made directly with the SAP and ASUG housing organization at: sapandasug@wyndhamjade.com. Do not contact the hotel for changes, modifications or cancellations prior to 8:00 a.m. CST on Thursday, April 30, 2009.
If you are unable to attend the conference after registering, a substitution from the same company is permitted at no charge. Please submit substitution notification to info@pdfcentralconference.com. Notification must be received by September 17, 2008. After this date, all changes must be made on-site at the Conference Box-Office.
