Are companies in India stepping up on business result improvement systems?
What are the trends globally? India holds the edge in quality over China in high value-added and custom-engineered products, whereas China is ahead in mass-manufactured commodities. The quality advantage can help India gain an edge over China, but to do so, Indian companies, institutes and industry bodies must function like world-class companies and aim for business excellence in all functions, processes and services. Listen to audio abstract of Campaign inside Listen Now Improving efficiency is not optional any more and a lot of companies in India are seriously looking at improving business results. Every organization has to make the best use of resources. We see a lot of organizations looking at costs in the short term. For instance, most of them look at cutting headcount and labour costs but this does not really help in the long run because there is a limit to how much (more) people can work harder or faster. The key is to focus on what customers want, see the reasons why that is no
