Are intranets a cost-effective communication tool?
Intranets can be very cost-effective tools for an organization, but as with any other tool, they must be implemented effectively. Some companies, such as Cisco Systems, have developed a culture where everything can be found on the intranet. Employees complete most HR and payroll functions online, as well as a host of other functions. Some organizations, however, use their intranets as little more than outdated message boards. If you establish a culture that encourages the use of the intranet as an important communication tool where employees can always find the most up-to-date information, the resources invested in an intranet are more than returned. However, if the organization does not use the intranet to continuously update employees, then employees will look to other forms of communication to get their questions answered.
