Important Notice: Our web hosting provider recently started charging us for additional visits, which was unexpected. In response, we're seeking donations. Depending on the situation, we may explore different monetization options for our Community and Expert Contributors. It's crucial to provide more returns for their expertise and offer more Expert Validated Answers or AI Validated Answers. Learn more about our hosting issue here.

Are only Tenable Nessus 3 software products covered by Tenable support?

0
10 Posted

Are only Tenable Nessus 3 software products covered by Tenable support?

0
10

A. Yes. Although we try to take a broad and inclusive view of technical support, our support formally covers only authorized, unmodified versions of the Nessus 3 Binaries, tools and our own utilities. This does not include any user-compiled products like the Nessus GTK Client, or third party developed products like Nessus WX. However, Nessus 3 clients for Windows and Mac OS X developed by Tenable are supported. Tenable does not provide support for the underlying operating system, hardware, applications or third-party products that access a Nessus 3 server. Further, Tenable is not required to provide support services regarding the following: (a) any software other than supported software; (b) any classroom training or on-site consulting; (c) design of any application; (d) patches or modifications to the source code of the supported software authored by anyone other than Tenable; (e) installation, configuration or malfunctions of any part of the customer’s computer or networking hardware

Related Questions

Thanksgiving questions

*Sadly, we had to bring back ads too. Hopefully more targeted.