Are only Tenable Nessus 3 software products covered by Tenable support?
A. Yes. Although we try to take a broad and inclusive view of technical support, our support formally covers only authorized, unmodified versions of the Nessus 3 Binaries, tools and our own utilities. This does not include any user-compiled products like the Nessus GTK Client, or third party developed products like Nessus WX. However, Nessus 3 clients for Windows and Mac OS X developed by Tenable are supported. Tenable does not provide support for the underlying operating system, hardware, applications or third-party products that access a Nessus 3 server. Further, Tenable is not required to provide support services regarding the following: (a) any software other than supported software; (b) any classroom training or on-site consulting; (c) design of any application; (d) patches or modifications to the source code of the supported software authored by anyone other than Tenable; (e) installation, configuration or malfunctions of any part of the customer’s computer or networking hardware