Are there any guarantees for faulty or damaged goods?
Yes. First, there are your statutory rights that help guarantee you will get what you pay for. You can return any goods that appear to be faulty up to 30 days after receipt. That is the same for any product bought online. All models come with manufacturer’s warranties and they should be enough for most people. Our logistics partner guarantee that they will deliver the goods in the right condition. Any loss or damage suffered in transit will be compensated. Several of the high street electronic retailers that have a sales force frequently try to push the shop’s own additional warranties and insurance. We have had ‘sales assistants’ refuse to take no for an answer when we wanted to buy a VCR without buying their extended warranties and insurance. Not only do we offer prices that are really low, we don’t try and hustle our customers by selling them exorbitantly expensive insurance or warranties that they don’t want or need. Click here for more information about refunds.