Are utilities required to furnish information in languages other than English?
Yes. Utilities must provide certain notices and information for some non-English-speaking customers. A utility must have available publications on customers’ rights and responsibilities and must provide disconnection notices in five languages other than English-Russian, Spanish, Laotian, Cambodian, and Vietnamese. What is the monthly service charge that appears on my bills from electric and gas companies? Your monthly service charge is the base charge for providing service to your residence. It covers costs such as processing accounts and, meter reading and billing. The charge will appear on the monthly bill even if you use no service during the billing period. Am I responsible for a bill incurred by someone I lived with? If you have service in your name, you are responsible for paying the bills no matter who used the service. If you share an apartment or house with someone else, however, and the service is in the other person’s name, you are not held responsible for paying the bill if
