Can a financial institution (based on policy) treat customers and non-customers differently when deciding whether they will cash a returned substitute check at the teller window?

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Can a financial institution (based on policy) treat customers and non-customers differently when deciding whether they will cash a returned substitute check at the teller window?

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Check 21 and Regulation CC do not change the existing rules that apply or otherwise address this issue. Many institutions have policies on cashing checks, including returned items, for customers and non-customers.

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