Can an ARAS advocate visit me at the aged care facility I live in and keep their visit confidential?
Our practice is to informthe facility that an advocate will be on site as this ensures that the right to access an advocate is visible and affirms the rights of the older person. It reinforces resident’s rights and that the facility has to operate under the legislative guidelines. The presence of advocates on site is empowering as it reinforces consumer safeguards assisting older people to remain autonomous and to have choice and control over how they will resolve their concerns.
