Can an in-network dentist (PDP Dentist) charge me his or her “usual” fee when a dental procedure is not covered under my dental plan?
An in-network dentist (PDP Dentist) should not bill you for amounts that are in excess of the PDP fees that your dentist has agreed to accept as payment for services. This rule applies even if services are not covered under your specific dental plan. You should always verify that your dentist is a MetLife in-network dentist (PDP Dentist) at the time of your appointment. To search for an in-network dentist (PDP Dentist) near your job or home (including a map and driving directions), use the Find a Dentist function on this site or call a MetLife Customer Service Specialist – 1-888-865-6854/TDD 1-888-260-5376.