Can an IVR access remote information?
Yes, DSC supports XML Pull and Web information access logic that enables our IVR phone system to make external requests for information via the internet. Using this technique, callers can be given information maintained anywhere on the web. Using our Text To Speech application software, text information can be retrieved via discreet messages to other web sites (or servers) and this information converted into a phone message that is automatically played to the caller. Virtually any type of information can now be relayed to a caller using our phone system.
