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Can Callwhere collect call records over my network if my phone system uses a traditional serial interface?

April 26, 2017callwhere collect interface Network phone records serial system traditional uses

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Can Callwhere collect call records over my network if my phone system uses a traditional serial interface?

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A. Yes. If you connect a serial-to-IP buffer device to your phone system’s serial SMDR port, Callwhere can connect to the buffer device’s IP address and download the SMDR over your network (see figure 3).