Can complaints be made regarding ITSPA members not complying with the ITSPA Code of Practice?
Yes. All ITSPA members must comply with this code. The ITSPA Council will review any complaints that they receive regarding non-compliance. Failure to comply can result in expulsion from the trade association. The complaints procedure for non-compliance of the ITSPA Code of Practice can be found here: http://www.itspa.org.uk/downloads/ITSPA%20Complaints%20Procedure.pdf.