Can distributors play a role here?
Yes. The real challenge for distributors is ensuring quality. I am referring to the kind of advice and service that is being offered to clients. Remember, for the distributor community, the whole operation is getting more complex. There are newer, smarter products. Besides, lots of players have entered the fray, some in a very organised manner. Many banks, for instance, are trying to provide a full suite of services. What are your plans for expanding the business? We have focused on long-term relationships with clients. The idea is to help them create wealth over time while equipping them with sound advice. The advisory part is particularly important in a situation marked by strong ups and downs in sentiments. We have realised that `space’ is strictly not an issue in this market as there is enough scope for growth. As for enlarging our range, we have lately started introducing clients to the portfolio management service launched by Chola Securities, the broking outfit in our group. The
