Can EDS guarantee that my travel documents will arrive on time for my trip departure?
EDS strives to meet the traveler’s deadline. However, there are no guarantees on obtaining documents from the agencies of the foreign governments. We will deliver the application to the embassy or consulate in a timely manner as promised and pick up the finished documents when completed. We will also promptly transfer the document package to the express shipper of your choice but cannot guarantee delivery once the package is out of our hands. In most cases we will discuss, with you, the timeline for obtaining your documents and suggest, based on our experience, the most efficient and timely process to meet your requirements.
