Can I book travel packages, hotel, or car rental directly with the airline, hotel chain, or car rental company similar to Book Your Own Flight Rewards?
A. No, Book Your Own Flight Rewards are reserved for flights only. For Vacation packages and other Travel Rewards, you have to book through HSBC Rewards Customer Care (1-866-688-HSBC (4722)) and redeem your points at a rate of 100 Rewards Points for every $1 in travel cost. The office is open Monday to Friday, 5AM to 5PM Pacific Time Zone and Saturdays 5AM to 2PM Pacific Time Zone. For further information on HSBC Travel & Merchandise Rewards go through MasterCard® Online Access on www.hsbc.ca/rewards. Q. If I choose to redeem Vacation Packages or Other Travel Rewards through HSBC Rewards Customer Care, do I have to choose the travel offers that are available online at hsbc.ca (economy airfares, car rental/hotel certificates)? A. No, you can call the HSBC Rewards Customer Care at 1-866-688-HSBC (4722) to determine the availability of other venues of car rentals, hotels, cruises, vacation packages and other travel options. If the Travel option that you are looking for is available, you c