Can I copy my Userdata folder or “Restore” my CrossTrak data backup to a newer version of the program installed on a new or reformatted computer?

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Can I copy my Userdata folder or “Restore” my CrossTrak data backup to a newer version of the program installed on a new or reformatted computer?

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No. CrossTrak will only recognize and upgrade data from an older version if it is present on the system DURING the upgrade/installation process. You can not use CrossTrak’s Restore Database utility or copy the Userdata folder between different versions of the program. Contact us to learn how to do this manually.

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