Can I stop a single payment or a recurring payment in Bill Payment?
Yes. Simply access our Online System and select Payment Manager, then View and Pay Bills, select the payment you want to cancel through the Pending Payments screen. If you wish to cancel a recurring payment, you may also do so by accessing our Online Banking system through the View and Pay Bills screen and then select the recurring payment you want to cancel. Remember this must be done at least 24-72hours before the payment is to process. Or contact Bill Payment at their special toll-free number: 1-877-370-1783 to request that a payment be stopped or cancelled. Please note that all associated fees apply when requesting to stop a payment after the payment has been issued.