Can Premera detect if participants use their healthcare payment card for ineligible expenses?
Yes. If the expense can’t be substantiated, we will send the member a request for additional details. Premera will send the request up to three times. If the information is not provided, or the information provided shows the expense was not eligible, the expense is deemed ineligible and the participant is required to refund the amount. The payment card will be shut off until the funds are repaid.
