Can PRN’s patient appointment reminder solution be customized in order to ask patients if they want to keep their appointments?

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Can PRN’s patient appointment reminder solution be customized in order to ask patients if they want to keep their appointments?

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Yes it can. In this case, a patient would respond by pressing 1 to confirm the appointment or 2 to re-schedule. If they press 2 a recording can play instructing them to call the office during normal business hours to re-schedule.

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