Can Shift4 Customer Support see the authorizations and batches Im sending through?
DOLLARS ON THE NET customers have transaction data passing through the Shift4 data center, but the only data that Shift4 Customer Support representatives can see is if a transaction was authorized for a particular merchant, if a settlement succeeded or failed or if any errors were encountered. For security purposes, Shift4 Customer Support Representatives cannot see card numbers or amounts for any transaction. Shift4 Corporation complies with and/or exceeds all requirements mandated by the Payment Card Industry Data Security Standard (PCI DSS), VISA USA’s Cardholder Information Security Program (CISP), MasterCard International’s Site Data Protection (SDP) and American Express’ Data Security Operating Policies (DSOP).