Can the Vayusphere Instant Response Server also be used to connect enterprise applications to customers and partners?
Absolutely. Vayusphere IRiS can be used to support secure, bi-directional, real-time communication and collaboration between anyone using an IM-enabled device, regardless of whether they are an employee, customer or partner. In many cases, a time-sensitive business problem will require collaboration between internal employees and external customers or partners. And, providing proactive, real-time status updates on the resolution of an urgent problem to all affected customers is an excellent way to improve customer satisfaction.
