Can TPG guarantee ADSL2+ service compatibility with my telephone line?
In some cases technical limitations on your phone line mean we cannot provide you ADSL2+ service. This could include your telephone line being connected at a sub-exchange or RIM which uses cabling that is incompatible with ADSL2+. If you are unsure, please contact Customer Service on 13 14 23. We recommend you do not purchase a modem/router from any third party unless your registration has progressed and your telephone line is confirmed as ADSL2+ compatible.