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Can we use DTMF tones within an IVR prior to taking payment or after taking the payment?

April 26, 2017DTMF ivr payment prior taking

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Can we use DTMF tones within an IVR prior to taking payment or after taking the payment?

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All DTMF tones are enabled at the origination of the call and only when moving to the payment part of the application are DTMF tones masked as Semafone goes into its SecureMode. Once the CVC/CVV has been captured Semafone returns to StandardMode where DTMF tones will work completely normally.