Could the Crisis Response to Icelands Volcanic Eruption Have Been Better Managed?
Apr 28, 2010 The recent volcanic eruption in Iceland has been the most significant incident that has had the biggest impact on the travel and aviation sector since 911. Once the dust has settled (please excuse the pun), people will be asking questions about what could have been done differently to limit the commercial impact. The conduct and ongoing management of Business Impact Analysis (BIA) is both critical and foundational to achieving a robust Business Continuity Management (BCM) programme that protects the organization through adverse operating conditions and avoids Disaster. Typically business impact analysis is conducted as a process-driven approach that assesses an organisation’s business processes to determine their criticality, the resources they rely on and the potential impact their disruption may have on the organization; however, from a practical perspective, this approach is only suitable for organisations with a small set of critical processes and simple dependencies.
