Customer Service What is customer care’s direct line and how do I contact them afterhours?
Businesses are now especially loyal to the care of their consumers. The Internet provides great opportunities and it is important to use them. When you hear your client and listen to his opinion, this gives you the opportunity to work to the maximum to improve your product. I suggest you read more about it here https://customerthink.com/when-listening-to-your-customers-is-part-of-the-growth/
In pursuit of new customers, business owners often make mistakes or be too rude to potential customers, for example, calls. With calls, you should do everything carefully so as not to offend or discourage a potential client. I think this article https://www.androidheadlines.com/2021/05/everything-you-wanted-to-know-call-detail-records.html has something to discuss and make the right decision.