Do Airline Glitch Policies Stink?
FareCompare’s Travel Guru and Airline passenger advocate, Rick Seaney, appears on Good Morning America Sunday, June 24 at La Guardia Airport to show air travelers how to save money on summer air travel. In response to recent customer service glitches, FareCompare launches a survey on their homepage encouraging travelers everywhere to go to http://www.farecompare.com and be heard. Dallas, TX (PRWEB) June 25, 2007 — Advocate for the airline customers and travel guru, Rick Seaney, CEO of FareCompare.com, routinely receives thousands of emails from users experiencing air travel problems states “I’m here to help make sure that the individual airline passenger is heard.” When he received one particularly disturbing letter from a passenger aboard the sewage flight, Rick immediately launched an investigation and survey to find out what other would-be passengers want to see happen when glitches occur. Continental Airlines toilets overflowed, resulting in a horror-ridden ride for 168 passengers
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