Do all Tufts Health Plan members have a benefit that covers up to 24 medically necessary visits?
No. The number of visits available to Tufts Health Plan members varies. Co-payments may also vary. Using our Mental Health Department’s IVR system, you can learn whether Massachusetts’s parity legislation applies to a Tufts Health Plan member’s benefit. Parity mandates a benefit of at least 24 medically necessary, outpatient mental health visits. Network providers who are registered on our Web site, www.tuftshealthplan.com, can check a Tufts Health Plan member’s benefit information online. For further assistance, please contact the Tufts Health Plan Mental Health Department at 800-208-9565.
