Do DWP and the National Audit Office effectively monitor the accuracy of providers management information systems, provider performance against targets, and the evidence on which provider payments are claimed?
9. Papworth Trust believes that the DWP is overly dependent on the prime provider or sub-contractor providing the outcome rates of a particular programme rather than relying on independent results. From our involvement in stakeholder meetings with the DWP, we have seen an emphasis placed on providers to give updates on their job outcomes. It would be preferable to use current data from a national electronic operating system, for example PRaP, as the measure of performance to ensure there is always consistency. Under the current system whereby the provider gives the update rather than Department officials leading and driving targets, we have noticed inconsistencies in the level of monitoring of employment programmes. Whereas one employment programme can be subject to high levels of scrutiny by the DWP, they can have a very relaxed approach towards the management of other employment programmes. We believe this inconsistency should be rectified to ensure that all employment levels are sub
Related Questions
- Do DWP and the National Audit Office effectively monitor the accuracy of providers management information systems, provider performance against targets, and the evidence on which provider payments are claimed?
- Why was the National Audit Office (NAO) chosen to carry out the independent assessment?
- What is the National Audit Office and how does it differ from the Audit Commission?