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Do government agencies get their queries to product vendors answered any faster than companies in the private sector?

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Do government agencies get their queries to product vendors answered any faster than companies in the private sector?

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I can definitely say our queries don’t get answered faster than corporations. We face the same issues. A big problem with dealing with the federal government is that we deal in extreme cycles of activity. Certainly during the last few years there has not been much opportunity for sales to be made, so the vendors are not wasting a lot of their time here on us. I have to say that we’re probably treated with the same benign neglect. What we’ve done, starting last year, is started a vendor management program. My goal is to identify our top five hardware and software and services vendors and make sure we have an ongoing year-road program with them where each side is being kept apprised of the issues, so that not only is there not going to be a surprise about issues that come up, but I’m not going to have to go through an introductory meeting if I need to escalate some problem. The federal government has wild swings in procurement, so when we have an opportunity to act, it is necessary for u

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