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Do I have to pay the shipping costs incurred when sending the damaged bag to OGIO?

April 26, 2017bag costs damaged incurred ogio pay shipping

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Do I have to pay the shipping costs incurred when sending the damaged bag to OGIO?

1 Answer

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OGIO will pay for the shipping of the replacement bag. The customer is responsible for paying shipping charges when sending the damaged bag back to OGIO. We ask that you chose a shipping method that provides a tracking number in case your package is lost in transit.