Do Online Store customers receive email status updates for their orders?
Yes, as soon as an order is placed, a confirmation email is sent detailing what was ordered and the cost of the order. . When the equipment is shipped, another email is sent with the order info and UPS tracking #. When a phone is activated, an email is sent with the mobile # and Instant LINC ID. Emails do not indicate when back-ordered items will be available. When a back-ordered item is available, another shipping email will be sent listing all the products and dates of the items that were back-ordered and are now being shipped.
Related Questions
- I have an order fulfillment system and Id like my customers to be able to check the status of their orders from their mobile phones. How can I do that with Multi-function SMS Server?
- Normally, my orders are emailed or faxed to InnoNET, and then I have to call or email my sales rep for status updates. How does this change with InnoStore?
- Do Online Store customers receive email status updates for their orders?
