Do Romanos Macaroni Grill restaurants utilize a mystery shopper program?
Romano’s Macaroni Grill does not use a mystery shopper program. Instead, we have an Internet-based guest feedback program in place to measure our food and service standards on a regular basis. Request for feedback is limited to randomly selected patrons requiring a special code that is located at the bottom of select receipts. If you would like to offer your comments, please submit the form found on our website.