Does Ally Bank ask for Social Security Numbers, usernames, passwords or credit card numbers by email or during an online chat session?
No. We’ll never ask for your nonpublic personal information in an email or in a chat session. Emails and associated chat sessions that appear to be from Ally Bank requesting nonpublic personal information are phishing for your information. Never provide what they want and please forward the email to abuse@Ally.com or send us a message now.