Does Cedar Crest provide support for student computers?
Support is provided, on a limited basis, for viruses and networking by contacting the Information Technology Help Desk at x3348 or helpdesk@cedarcrest.edu to make an appointment. You will be required to bring your computer to the Information Technology office located in the lower level of Curtis Hall in Room 136. You should rely on your warranty and service contract obtained at the time the computer was purchased. In the event that the service contract has expired, there are several local computer stores that provide general computer support. Information Technology will provide you with as much information as possible in diagnosing and repairing computer problems. If the problem is network-related, or your computer is infected with a virus, we will walk you through each step of the repair and cleaning process. For other problems, we may be able to offer an opinion as to the cause of the problem and recommend a course of action. In some cases, we may recommend you contact the manufactur
