Does Milan Tobacconists have a return policy?
Yes. All merchandise shipped from Milan Tobacconists is inspected prior to shipping and leaves in optimum condition. However, in the event that you have an issue with the quality of an item or it does not meet your expectations, we must be notified of your dissatisfaction within 3 days of merchandise receipt, at which time we will issue a return authorization number. We also will accept returns on merchandise damaged during shipping. Save the original shipping carton and contact us for a return authorization number. We will either issue a refund or send a replacement for the damaged item. In all cases, the return authorization number should be clearly marked on the package next to the address label. We are not responsible for merchandise returned without a return authorization number, and the package may be refused. If you wish to exchange an item , please note that customers are responsible for all return shipping charges and new shipping charges, including duty and tax, if applicable
