Does Monroe Telephone Answering Service keep their operators up to date on all new clients and any client specific instructions?
Our supervisors keep our entire operator staff up to date on client specific instructions using all the current messaging services available today such as instant messenger, e-mail, personal voicemail, and more. With our specialized computer system, current instructions are posted on the clients account and the account automatically pulls up when a call comes in for that client. We also hold regular meetings to keep our operators current on all new equipment, innovations and implementations.
Related Questions
- Does Monroe Telephone Answering Service keep their operators up to date on all new clients and any client specific instructions?
- Is it anticipated that only service providers will access the telephone service or clients/families too?
- Are operators or Telephone Service Representatives (TSRs) full-time, career-oriented?
