Does the BCBSKS Web site furnish claim status and eligibility information about local BCBSKS members and out-of-area BCBS members?
In most cases yes and access for both local and out-of-area information is through the same “secured services” section of the BCBSKS Web site. Most of the same online screens that you use for inquiries about local members are used to obtain information for out-of area members however some additional information is required. After you “submit” an inquiry for an out-of-area member, our system will access and retrieve the information from the other BCBS plan. Response time may take up to 50 seconds. For complete details about online claim status and eligibility for out-of-area members, see our November 22, 2005 newsletter. NOTE: Some BCBS plans do not offer online inquiry services. If a Kansas provider uses the BCBSKS online system to inquire about an out-of-area member and if the member’s home plan does not offer online inquiry the following message (or something similar) will be returned: “CANNOT PROCESS. ENTITY NOT REAL TIME. RESUBMIT BATCH”.
Related Questions
- Can I obtain eligibility, benefits, and claim status information for all my patients who are ConnectiCare members, including members of your Medicare Plans?
- Is claim status and eligibility information for Federal Employee Program (FEP) subscribers available on the BCBSKS Web site?
- Does the NPI replace the tax ID number on eligibility, claim status inquiry, referral and precertification transactions?
