Does the Commission have rules against “SLAMMING”?
In Decision 66967 signed on May 11, 2004, the Arizona Corporation Commission approved rules against slamming embodied in R14-2-1901 through 1913 (**LINK TO RULES**). Those rules require wireline telecommunications companies to abide by strict regulations designed to prevent slamming and restore your service promptly should you become a victim of slamming. The rules went into effect on July 23, 2004. The rules give the Commission the authority to assist you in resolving slamming complaints and also allow the Commission to sanction companies that violate the rules.
